RSK Project Services’ solution was to design a web-based Customer Relationship Management (CRM) System. New contacts or actions are entered remotely from any location with Internet access. All data is live, held in one place and backed up on a regular basis.

A “Reporting Wizard” generates bespoke reports. A bulk email and document mail merge facility enables wide-scale marketing activity at the click of a mouse, while an “action tracking” module allows actions to be recorded and allocated to the relevant resource. In short, things are quicker and more user-friendly.

The system contains several levels of security access, from client access (read only) to super admin, all controlled via encrypted password login with user roles and rates fully controlled via the super admin user. A powerful admin module ensures the system is fully configurable by the admin users.

Costs

We focus on bespoke solutions that are designed around your business process, so costs vary depending on your specific requirements. Payment can be a one-off fee or made in monthly instalments.

Demo

For more information visit: www.rskcrm.co.uk

To arrange a web-based demonstration of the system, please contact Danny Bird on +44 (0)1732 833111 or email demo@rsk.co.uk.